Transition Manager (M/F/D)

More than 4,000 clients, predominantly in the German-speaking mid-market, count on All for One for Business Consulting, SAP and Microsoft solution implementation and operations, as well as on custom software (product) development.

Our Regional Delivery Center in Alexandria, Egypt, plays a pivotal role in this mission. With a growing team of more than 120 highly skilled professionals, the Alexandria unit contributes significantly to the success of our clients by delivering innovative solutions and ensuring seamless collaboration with our strategic Technology and Solution Partners SAP and Microsoft.

We are the number one SAP Platinum partner in the German-speaking midmarket and a Microsoft Gold Partner.

Transition Manager 

WHAT MAKES YOUR JOB EXCITING:

• oversees the transition of support services for SAP and Microsoft M365 applications.
• The role bridges clients, project teams, and service operations, ensuring a smooth and efficient transition process.

YOUR EXPERIENCE & APPROACH.

• Preferable Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience in application support, focusing on SAP ECC, S/4 HANA, and Microsoft M365.
• Strong project management skills, with experience in managing complex transitions.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with clients, project teams, and service operations.
• Knowledge of ITIL or other service management frameworks is a plus
• A comprehensive understanding of IT is essential to engage with customer project managers on an equal footing in transition and transformation projects. This includes topics such as conversion projects, upgrades, implementations, or services (i.e. Application Support).
• Many years of experience in the context of (international) transition and transformation projects of SAP, Microsoft and other IT systems
• Current and marketable certifications in IT project management
• Good knowledge of German and good English
• Assuming a pivotal role in transitioning SAP, Microsoft, and other IT systems to our data centres or those of the “hyperscalers”. This responsibility underscores the seniority and importance of the role and will attract candidates looking for a challenging position.
• First point of contact for our customers and projects.
• You have experience in supporting customers or specialist departments in SAP Basis operations, administration, support and monitoring
• You are able to develop trust-based and collaborative working relationships when advising customers
• Very good English language skills - German language skills (as a plus)
• Ability to work independently and results-oriented

YOUR BENEFITS: 

• Challenging and varying assignments with world market leaders and hidden champions
• Vast opportunities for building, nurturing and honing your skills through regular knowledge exchange with our experts  
• Autonomy, flexibility in your daily work
• Extensive opportunities for growth and professional development supported through our mentoring system and onsite training programs in Germany
• Secure role in a friendly, open-minded, and committed team
• Attractive salary package; social insurance and private medical insurance.
• 40 hours per week following the Egyptian vacation system, weekend on Friday & Saturday.

We look forward to receiving your online application!