Junior Technical Consultant - Second Level Support (m/f/d)

It's nice when you can say: I feel at home here. That's what working at All for One Group is all about. 

More than 2,000 clients, predominantly in the German-speaking mid-market, count on All for One Group for Business Consulting, SAP and Microsoft solution implementation and operations as well as on custom-software (product) development.  

Taking our customer’s competitiveness to the next level is at the very heart of what our team of 2,700 professionals (more than 50 based out of Alexandria) are doing. The close collaboration with our strategic Technology and Solution Partners SAP and Microsoft is key to our customer’s success on this journey. 

We are number-one SAP Platinum partner in the German-speaking midmarket and Microsoft Gold Partner. 

The roots of our Regional Delivery Center in Alexandria, Egypt can be traced back to 2005, when POET Egypt, a renowned eCommerce and software development firm was established. 

For our Regional Delivery Center in Alexandria, Egypt, we are looking for a: 
 

(Junior) Technical Consultant – Second Level Support 

WHAT MAKES YOUR JOB EXCITING 

• Administration and optimization of system landscapes (virtualized on VMWare or MS Azure) on Linux and Windows platforms. 

• Performing standard changes of Second Level Service Catalog according to defined change management process 

• Processing and solution of monitoring and customer incidents as part of second level support in accordance with incident and problem management. 

• Consulting our customers in the subject of network, operating systems, Active directory, Sharepoint, Exchange, Citrix, Backup and virtualization 
   

YOUR EXPERIENCE & APPROACH 

• Preferably, successfully completed university studies (Bachelor's degree) in Computer Science, Business Informatics, or an equivalent vocational qualification. 

• Initial professional experience in one or more of the areas of Windows/Linux Server, Cisco network environments, Active Directory, Sharepoint, Exchange, Citrix, backup, virtualization (VM and Azure) 

• Experience in the area of ​​automation of administration tasks, in particular using scripting languages 

• Affinity for IT and a solid understanding of current technologies  

• Strong results-orientation combined with an attention to detail 

• Rigid and structured approach to problem identification, analysis and resolution  

• Unwavering customer orientation and the ability to perform successfully in a demanding environment. 

• Very good command of English written and spoken - German language skills a definitive plus. 

 
YOUR BENEFITS  

• challenging and varying assignments with world market leaders and hidden champions 

• vast opportunities for building, nurturing and honing your skills through regular knowledge exchange with our experts   

• autonomy, flexibility in your daily work 

• extensive opportunities for growth and professional development supported through our mentoring system and onsite training programs in Germany 

• secure role in a friendly, open-minded, and committed team 

• attractive salary package; social insurance and private medical insurance. 

• 40 hours per week following the Egyptian vacation system, weekend on Friday & Saturday. 

We look forward receiving your online application!