One world for making it all happen - what would it be like to be part of it?

More than 4,000 clients, predominantly in the German-speaking mid-market, count on All for One for Business Consulting, SAP and Microsoft solution implementation and operations, as well as on custom software (product) development.

      Our Regional Delivery Center in Alexandria, Egypt, plays a pivotal role in this mission. With a growing team of more than 120 highly skilled professionals, the Alexandria unit contributes significantly to the success of our clients by delivering innovative solutions and ensuring seamless collaboration with our strategic Technology and Solution Partners SAP and Microsoft.

We are the number-one SAP Platinum partner in the German-speaking midmarket and a Microsoft Gold Partner.

For our Regional Delivery Center in Alexandria, Egypt, we are looking for a:

Mysuport Consultant

MORE THAN A JOB - THAT'S WAITING FOR YOU:

• First point of contact for operational inquiries
• Installation and commissioning of new client hard-/software (for company-owned notebooks, smartphones, tablets and location printers)
• Troubleshooting, diagnosis and fault clearance for hardware and software problems
• Administration of user accounts and authorizations
• Support with updates of device drivers, firmware versions, etc.
• User management via IDM (Identity Management)
• Operational AP for network requests or problems at the Istanbul location
• Ordering and managing hardware for the Istanbul location
• Documenting support cases and their solutions
• Direct and close cooperation with Group IT, IT & A and other departments on topics where we cannot always provide direct support but can efficiently contribute